Returns & Exchanges
At Frost Form, we want your baking experience to be seamless; if you are not completely satisfied with your purchase, you can return unused items in their original packaging within 30 days.
Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all components and manuals are included to avoid restocking fees.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing